Support
We're here to help
Direct support from real humans. No chatbots, no ticket queues. Just clear answers to your questions.
Email support
support@goodshape.appProduct questions, billing help, Premium restore, and feedback. One inbox.
For Faster Help, Include
Browser & deviceChrome, Safari, iPhone, etc.
Page locationWhere the issue happened
What you expectedvs. what actually occurred
Purchase emailIf billing-related
Response Time
Most messages receive a response within one business day. If you're restoring Premium on a new device, include your purchase email in your first message and we'll prioritize your request.
Legal & Data Requests
For legal notices, privacy requests, or billing disputes, email support@goodshape.app with your full name, request type, and any purchase email tied to the request.